Don’t just sell.

Create

Confusion loses business. I help brands clarify and improve their Customer Experience.

“I have never met someone more passionate or knowledgeable about the customer experience than LeAnn Reyes. She is extremely organized, personable, tech-savvy, and a great writer to boot! She is always coming up with terrific ideas and I truly believe that any company is lucky to have her on their team.”

Samantha HardcastleAmore Social Media

“LeAnn is a whiz when it comes to website and online tech. She is my go-to-girl when it comes to trouble shooting my website problems, and her ability to walk me through processes in a clear and easy to follow way (even if she's not looking at my screen) is amazing! Her skills and big heart to help others makes her an absolute pleasure to connect and work with. I would recommend LeAnn to anyone who needs to get out of the tech overwhelm and up level their customer's experience.”

Ashley Brasseaux Chacon

“Our company has worked with LeAnn for over two years and she is absolutely amazing. A highly qualified, intelligent, versatile and professional individual whose work ethic and results speak for themselves. She would be an asset to any company. She is very motivated and full of ideas. She is also very helpful and great at training and knowledge transfer. LeAnn has done great work for our organization and would be a quality addition to any organization or team.”

Vanessa ColonDefendX Software (Formerly NTP Software)

“LeAnn is a joy to work with. She brings a wealth of experience and a broad range of skills to the table. She's always asking good questions, making connections, and just getting stuff done. ”

Philip BrashearEnrollment Builders

“LeAnn is a tenacious marketing leader with a knack for producing helpful content. She is the go-to resource for marketing and sales team members looking for clear answers that help businesses enhance their CRM processes, particularly when it comes to automation. It’s thanks to her that demand generation activities, and even customer experience improvements, are executed seamlessly.”

Sam FrymerDigital Marketer

“LeAnn is an excellent project manager. LeAnn has also developed an expertise in inbound marketing. Technology does not intimidate LeAnn and she is always open and able to learn new applications. LeAnn is thoughtful, conscientious and a pleasure to work with.”

John WarrillowThe Value Builder System

“I have worked with LeAnn over the last couple of years and she is a talented manager and marketing consultant with a wide range of expertise. I would highly recommend her as someone who always rises to the challenge and gets the job done.”

Cathy ReedProfessional Editor

“LeAnn was a pleasure to work with. As a freelancer, she was responsive, available and had the client's end goal in mind. She thought through projects and offered recommendations above and beyond what was initially requested. The consummate professional, LeAnn is someone I hope to work with again in the future.”

Stephanie McGeheeMarketing and Operations Manager at MDRG, Inc.

“LeAnn Reyes is a bright, articulate and dedicated individual, who embodies the entrepreneurial spirit. During the time that I have know LeAnn, I have always found her to be highly driven and always seeks to reach her goals. She is extremely personable, and works in a dedicated fashion that allows others around her to achieve their higher aims and ultimate goals.”

Adam MillerCorporate Government Strategy at Astellas Pharma

“I had the pleasure of working with LeAnn for over a year on multiple projects. LeAnn was primarily the Project Manager on these projects and also wore many hats such as marketing management, inbound & online marketing as well as website management. LeAnn went above and beyond her role and was always eager to jump in where needed. Working with LeAnn was an absolute delight.”

Julie LyonsMarketing Manager

“I worked with LeAnn for several months and she was an absolute pleasure! LeAnn is personable, takes initiative, and always has great suggestions. She helped me with CRM issues, scheduling, client contact, and getting organized- and I can't thank her enough!”

Andrea SchusterEducator

“I’ve worked with LeAnn on many software projects where she served as project manager.She effectively gathers requirements from multiple stakeholders and negotiates a win-win approach for all parties. Her requirements documentation is thorough and detailed. Dev teams are able to take what she writes and execute without needing to go back for constant clarification or rework due to misunderstandings. ”

Matthew IvesPreferati

The best return on investment AND impact you’ll get is from building a community for your customers, advocates,  and everyone else behind your mission to engage and make a greater impact – together.

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You have something amazing that you want to share with the world. It WILL make a difference. But, people don’t always choose the best. They choose what they understand the fastest.

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Whether you want to attract first time visitors or re-engage lifetime members, inbound marketing is the best option to boost your company’s awareness and encourage action.

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Trust is THE most important marketing asset. How are you building that online? In communications? With customer service? Poor customer experience loses customers.

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Hi, I’m LeAnn. My purpose is to create and improve customer experience, build communities, and help others make a greater impact.

I have over 13 years of experience successfully leading all phases of diverse technology projects across 9 countries and various teams.

I’ve completed thousands of projects – developing and improving hundreds of products, websites, campaigns, and experiences across many industries.
Whatever your goals are, I can help you get there. You are not alone.

“Action without vision is only passing time, vision without action is merely day dreaming, but vision with action can change the world.” -Nelson Mandela

Results my clients have seen:

“It’s easier to love a brand when the brand loves you back.” - Seth Godin
April 5, 2018 in Inbound Marketing

Intro: Optimizing Your Conversion Rate

Whether you’re paying for clicks or not, you’ve spent a lot of time and effort in attracting visitors to your site. Your conversion rate strategy…
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April 5, 2018 in Inspiration

Testimonial Samples

Word of mouth and testimonials are great ways to build trust, which then leads to more sales. Ninety percent of online consumers trust recommendations from people they…
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April 5, 2018 in Inbound Marketing

How to Increase Sales

You’ve put a lot of thought, time, resources, and energy into converting visitors to leads. You’re just one step away, and now it’s time to…
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April 5, 2018 in Inbound Marketing

Ways to Increase Website Traffic

Creating the perfect website can be challenging if you aren’t aware of all the aspects involved in creating and implementing the site. Once you’re finished,…
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Got a question, comment, or feedback to send? 

That’s awesome, send it over! You can reach me via email at TheCXStrategist@gmail.com or submit the form.

I read every message and try to respond within 1-2 business days. If you don’t hear back, that means I didn’t get your message, so please send it again.

“Strive not to be a success, but rather to be of value.” – Albert Einstein